Operational Performance Assessement
A fixed-price look at one operational problem, and a clear plan to fix it, usually in about two weeks.
At a glance
One clearly bounded problem
Fixed price, agreed before work starts
Usually about two weeks
Roadmap with options and rough costs
No obligation to continue
Is this for you?
You have a specific problem that is costing time, money or trust, such as slow reimbursements, a stalled intake process or reporting that takes too long, and you want an outside view before deciding what to change or buy.
A grant reimbursement cycle that keeps slipping.
Nonprofit
A grantee reporting process that frustrates everyone.
Foundation
An order-to-invoice workflow that runs on memory.
Small business
Application intake and review that cannot keep pace.
Local government
What is included
A scoping conversation to define one bounded problem
Interviews with the staff and and stakeholders closest to it
A map of the current workflow
Root-cause findings
Prioritized improvement opportunities
A roadmap with implementation options, rough effort and cost ranges, and a decision point
How it works
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We agree on the problem, the people to interview and a fixed price before work begins.
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Interviews and current-state workflow mapping.
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We walk you through findings and the roadmap.
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Act on it yourselves, ask us to help implement, or stop there.
Questions
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The price is fixed and agreed before work starts. It depends on the problem's scope and how many people we need to talk with.
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Mostly a few interviews and a findings review.
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No. The roadmap is yours to use however you choose.
Ready to look at one problem together?
Tell us what is getting in the way and we will set up a short scoping conversation.